privacy policy
Konnektas Ltd trading as SimplyExcess Privacy Policy
Last Updated: November 21, 2024
Konnektas Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the United Kingdom Data Protection Act 2018, the European Union General Data Protection Regulation (GDPR), and other applicable privacy laws. Konnektas Ltd is registered with the Information Commissioner's Office (ICO) under registration ZB524187.
Information We Collect
We may collect and process the following categories of personal data:
Contact information: Such as your name, address, email address, and phone number.
Account information: When you create an account with us, we may collect your username, password, and other account-related data.
Transaction data: Information about your transactions with us, including payment details and purchase history.
Communication data: Information that you provide when contacting us, including correspondence and feedback.
Technical data: Information about your device, such as IP address, browser type, operating system, and other technical information.
Usage data: Information about how you use our website and services, including pages visited, time spent, and interactions.
How We Use Your Information
We use your personal data for the following purposes:
To provide and maintain our services: We use your information to deliver our products and services, manage your account, and process payments.
To communicate with you: We use your contact information to respond to inquiries, send promotional materials, and provide customer support.
To improve our services: We analyse usage data and feedback to identify trends, resolve issues, and enhance our website and services.
To comply with legal obligations: We may need to process your personal data to meet regulatory requirements or fulfil contractual obligations.
Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: We may process your data when you have provided us with explicit consent, which can be withdrawn at any time.
Contractual necessity: We may process your information to fulfil our contractual obligations with you.
Legitimate interests: We may process your data when it is necessary for our legitimate interests or those of a third party, provided that your rights and interests do not override these interests.
Sharing Your Information
We may share your personal data with:
Service providers: We engage third parties to perform certain functions on our behalf, such as payment processing, data storage, and marketing services. These providers only have access to the information necessary to perform their tasks and are contractually obligated to protect your data.
Legal and regulatory authorities: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of our customers.
Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, we will securely erase or anonymise your information.
Your Rights
Under UK and EU data protection laws, you have the following rights concerning your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete information about you.
Erasure: You can request that we delete your personal data when it is no longer necessary or if you withdraw your consent.
Restriction: You can ask us to temporarily restrict the processing of your data under certain circumstances.
Data portability: You can request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
Object: You can object to the processing of your personal data when it is based on our legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below. We may request proof of your identity to ensure the security of your personal data.
International Data Transfers
We may transfer your personal data outside the United Kingdom and the European Economic Area to service providers or other parties with whom we have a contractual relationship. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with data protection laws. These safeguards may include data transfer agreements, use of Privacy Shield-certified recipients, or reliance on adequacy decisions by the European Commission.
Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communication, and access controls.
Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not cover the privacy practices of such websites, and we are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website and updating the "Last Updated" date at the beginning of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us:
Konnektas Ltd.,
20-22 Wenlock Road
London
N1 7GU
England
Email: [email protected]
Phone: 01865 980161
If you are not satisfied with our response, you have the right to lodge a complaint with the ICO or your local data protection authority.
Last Updated: November 21, 2024
Konnektas Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the United Kingdom Data Protection Act 2018, the European Union General Data Protection Regulation (GDPR), and other applicable privacy laws. Konnektas Ltd is registered with the Information Commissioner's Office (ICO) under registration ZB524187.
Information We Collect
We may collect and process the following categories of personal data:
Contact information: Such as your name, address, email address, and phone number.
Account information: When you create an account with us, we may collect your username, password, and other account-related data.
Transaction data: Information about your transactions with us, including payment details and purchase history.
Communication data: Information that you provide when contacting us, including correspondence and feedback.
Technical data: Information about your device, such as IP address, browser type, operating system, and other technical information.
Usage data: Information about how you use our website and services, including pages visited, time spent, and interactions.
How We Use Your Information
We use your personal data for the following purposes:
To provide and maintain our services: We use your information to deliver our products and services, manage your account, and process payments.
To communicate with you: We use your contact information to respond to inquiries, send promotional materials, and provide customer support.
To improve our services: We analyse usage data and feedback to identify trends, resolve issues, and enhance our website and services.
To comply with legal obligations: We may need to process your personal data to meet regulatory requirements or fulfil contractual obligations.
Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: We may process your data when you have provided us with explicit consent, which can be withdrawn at any time.
Contractual necessity: We may process your information to fulfil our contractual obligations with you.
Legitimate interests: We may process your data when it is necessary for our legitimate interests or those of a third party, provided that your rights and interests do not override these interests.
Sharing Your Information
We may share your personal data with:
Service providers: We engage third parties to perform certain functions on our behalf, such as payment processing, data storage, and marketing services. These providers only have access to the information necessary to perform their tasks and are contractually obligated to protect your data.
Legal and regulatory authorities: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of our customers.
Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, we will securely erase or anonymise your information.
Your Rights
Under UK and EU data protection laws, you have the following rights concerning your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete information about you.
Erasure: You can request that we delete your personal data when it is no longer necessary or if you withdraw your consent.
Restriction: You can ask us to temporarily restrict the processing of your data under certain circumstances.
Data portability: You can request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
Object: You can object to the processing of your personal data when it is based on our legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below. We may request proof of your identity to ensure the security of your personal data.
International Data Transfers
We may transfer your personal data outside the United Kingdom and the European Economic Area to service providers or other parties with whom we have a contractual relationship. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with data protection laws. These safeguards may include data transfer agreements, use of Privacy Shield-certified recipients, or reliance on adequacy decisions by the European Commission.
Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communication, and access controls.
Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not cover the privacy practices of such websites, and we are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website and updating the "Last Updated" date at the beginning of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us:
Konnektas Ltd.,
20-22 Wenlock Road
London
N1 7GU
England
Email: [email protected]
Phone: 01865 980161
If you are not satisfied with our response, you have the right to lodge a complaint with the ICO or your local data protection authority.